Travel Advice – Coronavirus (COVID-19) – Updated on 9th April
We understand that the recent news relating to holidays and travel may have caused some uncertainty for you and plans that you have made.
The health and wellbeing of our customers is our highest priority, and our tour operator partners are doing everything they can to keep you updated and deal with each tour departure while experiencing extremely high call volumes.
The current advice from the Foreign Office is to not travel unless absolutely necessary. This has resulted in many of our tour operators suspending tours that are due to depart in the coming weeks.
Furthermore, we’ve seen many holidays at home being cancelled as events such as André Rieu Live in Glasgow, the RHS Chelsea Flower Show, Wimbledon and The Royal Edinburgh Military Tattoo have all been recently postponed or cancelled for 2020.
Also, many cruises sailing from UK ports departing in April and in May have been suspended.
These decisions are, of course, understandable but at the same time disappointing for those that were booked.
If you are booked on a holiday that has been cancelled or postponed, what should you do?
We’ve been checking with our partner tour operators and they are all working in a similar way. They’ll contact every single passenger but will work through these in order of departure date. So if you are departing this month, you shall hear from them before those who are departing the month after.
We advise our passengers to wait for contact rather than trying to call them – as phone lines are extremely busy. When tour operators make contact, they shall discuss the options available to you.
We have listed below links to some of our tour operator partners’ websites which will provide useful information regarding the various destinations we promote on the DCT Travel website, and we suggest you read the information from your operator below.
Further useful links
The very latest information issued by the Foreign and Commonwealth Office (FCO) can be found at www.gov.uk/foreign-travel-advice
If you wish to contact us directly, please visit www.dcthomsontravel.co.uk/arrange-call-back to speak with a member of the DC Thomson Travel team.